Free shipping over 3,000 yen (excluding overseas shipping)

about shipping cost


About shipping, delivery, etc.

In Japan

Free shipping on purchases over 3000 yen (excluding Okinawa and outside Japan)
Flat rate 880 yen (excluding Okinawa and outside Japan)
Okinawa 1500 yen
We will ship within 1-5 business days.
If you have specified the arrival date, please enter it in the remarks column.
We will do our best to accommodate you.

Outside Japan

It depends on the weight of the item and the delivery area.
After selecting the product, you can check the shipping fee in the purchase procedure.
We will ship by international mail EMS.
It will be shipped in 4 to 10 days.

About returns

We accept only the following contents.
1) If the product is damaged or defective
2) If the product is incorrect or missing
* Please contact and return within 5 days of arrival.
* After the product arrives at our company, we will proceed to refund processing.
Return destination
BONGEN COFFEE
104-0061
2-16-3 Ginza, Chuo-ku, Tokyo

Change shipping address

Please contact us by email as soon as possible after purchase.

About order changes

It is possible to change the ordered product and the number of orders.
Please contact us by email as soon as possible after purchase.

inquiry

For other inquiries, please contact the EC staff below.
Zamido Co., Ltd.
2-16-3 Ginza, Chuo-ku, Tokyo 104-0061 Phone: 03-6264-3988
English